i Series Privacy Policy & Terms and Conditions of Use
1. Introduction
We, (“APPKEY”, “we”, “us”, or “our”), believe your privacy is very important.
To fulfill our commitment to respecting and protecting your privacy, we will adhere to our basic principles as explained in detail below, and crafted this Privacy Policy in accordance with these basic principles:
- We will inform you of any collection of your personal information, and seek your consent to collect, use or disclose your personal information.
- We will identify the purposes of use for collecting your personal information.
- We will only collect information that is necessary to carry out the identified purposes of use.
- We will use or disclose your personal information only for the purposes for which it is collected, except with your consent or as required or permitted by law, and we will only keep your information necessary to fulfill those purposes.
- We endeavor to make sure that your personal information is accurate, complete, and up-to-date.
- We will protect your personal information through appropriate security measures.
- We will make our policies and practices for the handling of your personal information as transparent as possible.
- You will have access to your personal information and will be able to correct your personal information as appropriate.
- We will be accountable to you. We are always interested in hearing your opinion regarding our compliance with these principles, this Privacy Policy and applicable law.
2. What this Privacy Policy applies to
a. What is this Privacy Policy?
This Privacy Policy explains how APPKEY will handle and safeguard your personal information, and the choices you have to access and control your personal information. This Privacy Policy applies to: personal information you provide us when you use APPKEY (Apps and Websites are collectively referred to as the “Service” or “Services”).
3. Types of information we collect
a. What information is collected?
To provide you the Service, APPKEY collects and uses the following types of information:
i. Information for Account creation and registration
When you register with us and create an admin account to use the APPKEY Application, APPKEY will ask you to provide your e-mail address. This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of or abuse of the Service.
ii. Device information and access logs when you use our Service
When you use the Service or visit our Website, we may obtain and maintain certain electronic identification or log data from your mobile device such as: OS type, IP address, browser information including type and language settings, device identifier or mobile application identifier.
This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of or abuse of the Service, as well as to provide you and optimize the Service for your environment.
iii. Location function (for Android OS)
• If you are using an a device with Android 6.0 or higher, when adding/deleting a lock or when unlocking the lock (hereinafter referred to as “connecting with the lock”), the system will ask you to enable the location function; do not worry, APPKEY will not track your location. This is due to Google modifying permission usage after Android OS 6.0. Therefore, location tracking must be allowed when you connect with the lock, during this period the location function may track your location without previously asking for your permission. However, APPKEY will not track or record your location information.
• Requesting access to location in the background：APPKEY keeps the Unlock function active in the background or when you are using other Apps. Location permission is required for connection between the device and the door lock. You need to give permission to APPKEY to use Location Service in the background. APPKEY will not track or record your location information.
b. What other information might be collected?
To improve your experience when using the Service, we provide additional functionalities to help you import your contact list information or help you enjoy the Service more. If you choose to use such functionalities, we may ask you to provide following types of information:
i. Contact telephone numbers in your address book [OPTIONAL]
You may wish to make it easier for you to transfer their information. If you wish to ask us to help you import your contact list information, you may want to consider replacing the current user name, picture, telephone number and email address with the information from your contact list by importing from the account management interface.
ii. Contact information for customer support [OPTIONAL]
There may be occasions where you wish to contact us to seek customer support service. If you contact us via our email or by other means, we may obtain and maintain any information you choose to provide, including your name or contact information of any kind such as your email address. We will use this information to address and investigate the issues you have forwarded to us, to provide you support, and to improve our customer support service.
4. How we use and handle your information
a. How is my information being used?
To provide the Service, as a data controller or joint data controller, we will use your information for the following purposes:
• to verify your identity;
• to detect and deter unauthorized or fraudulent use of or abuse of the Service;
• to improve and/or optimize the Service;
• to enable us to provide customer support, and to respond effectively to your inquiries and claims;
• to conduct user satisfaction surveys;
• to provide you with information regarding the Service;
• to notify users of any other important information regarding the Service, if necessary; and
• to comply with applicable laws or legal obligations.
If, however, we provide you with more specific purpose(s) of use either at the time we ask you to provide your personal information or through another means, then such notice will take precedence over the general purposes of use stated in Section 4 of this Privacy Policy.
b. How is my information protected?
To fulfill our commitment to respecting and protecting your privacy and the confidentiality of your information, we have implemented industry-standard safeguards to prevent unauthorized access or disclosure, misuse, alternation, or destruction of your information.
Because no method of electronic transmission or method of data storage is perfect or impenetrable, we cannot guarantee that your information will be absolutely safe from intrusion during transmission or while stored in our systems.
To help protect your privacy and confidentiality of your information, we also need to ask for your cooperation regarding the following: Please do not share your password with others or use the same passwords you use for other services. Also, please notify us in the event you suspect any unauthorized use of your account or any other breach of security via feedback form available on the APP’s “About APPKEY ” option.
c. Where is my information transmitted and stored?
To provide the Service in a reliable and responsible manner, your information is processed and stored within your phone.
d. How long is my Information kept?
All your information will be erased when APPKEY is removed.
e. Does APPKEY use outside service providers or agents?
To facilitate and provide you with the Service, sometimes it is necessary for APPKEY to request third party partner service providers or agents to help us process and/or store your personal information. We strictly evaluate the partner service providers and agents, and we make every effort to ensure that they have established appropriate and secure information administration and organizational control systems, and we strictly require that they comply with applicable laws and regulations. We also require that they access your personal information only the extent necessary to perform tasks on our behalf.
f. Does APPKEY give my information to third parties?
Other than as described in this Privacy Policy and, where relevant, other applicable privacy policies or addendums, APPKEY will never provide your information to any third parties without your consent, unless we believe in good faith that we are required or permitted to do so under applicable laws or to protect and defend APPKEY’s rights and/or properties.
5. Your rights
It is possible that APPKEY obtains personal information relating to individuals who are currently not users of the Service. Please note that, regardless of whether or not you are a user of the Service, you have the choices and rights under this section if we hold your personal information.
a. How do I control my information?
APPKEY has tried to make it as easy as possible for you to have control over your personal information. You can confirm and revise most of your personal information directly within the APPKEY Application at any time. For example:
• You can confirm or modify your display name and profile picture;
If you no longer wish to use the Service or if you no longer wish to consent to APPKEY’s collection and use of your personal information, you may choose to delete APPKEY. We will take reasonable measures to delete your information in accordance with Section 4.d.
b. What If I Change My Mind?
APPKEY has worked hard to make sure that you can have as much control over your personal information as possible.
If you change your mind regarding how much information you wish to continue to share or disclose on the Service going forward, you always can change the settings in the APPKEY application.
6. Other Important Information for You
a. I have Questions/Comments/Concerns
If you have any questions, comments, or concerns about this Privacy Policy or our other privacy policies or practices, please contact us via feedback form available on the APP’s “About APPKEY ” option.
b. Changes to This Privacy Policy
We may modify our Privacy Policy from time to time for various reasons including to improve our privacy practices, to reflect changes to our Service, and to comply with relevant law. This Privacy Policy was first released on 14th of December, 2017.
When we make any major changes to our Privacy Policy, we will provide notice to you on our Service, or by other reasonable means. We encourage you to review changes carefully. If you agree to the changes, then please continue to use our Service. If you, however, do not agree to any of the changes and you no longer wish to use our Service, you may choose to delete APPKEY. Continuing to use our Service after a notice of changes has been communicated to you or published on our Service constitutes your acceptance of changes and consent to the modified Privacy Policy.
The following Terms and Conditions of Use (hereinafter referred to as the “Terms and Conditions”) set forth the terms between I-TEK Metal Manufacturing Co., Ltd. (hereinafter referred to as the “Company”) and the user (hereinafter referred to as the “User” or “Users”) of any services or features of APPKEY (hereinafter referred to as the “Service” or “Services”), which is provided by the Company.
1. Definitions
The following words and terms shall have the meanings set forth below when they are used in the Terms and Conditions.
1.1. “Content(s)” refers to information such as text, audio files, music, images, videos, software, programs, computer codes or other information of any kind.
1.2. “Separate Terms and Conditions” means documents released or uploaded by the Company that pertain to the Service, under the title “agreement”, “guideline”, “policy”, etc.
2. Agreement to Terms and Conditions
2.1. All Users shall use the Service in accordance with the terms stated in the Terms and Conditions. Users may not use the Service unless they agree to the Terms and Conditions. Such agreement is valid and irrevocable.
2.2. Minors may use the Service only with consent from their parents or legal guardian. Furthermore, if the Users use the Service on behalf of, or for the purposes of a business enterprise, then that business enterprise shall also be deemed to have agreed to the Terms and Conditions. Such agreement is valid and irrevocable.
2.3. By using the Service, Users are deemed to have agreed to the Terms and Conditions. Such agreement is valid and irrevocable.
2.4. There are Separate Terms and Conditions for the Service; Users shall also comply with such Separate Terms and Conditions as well as the Terms and Conditions.
3. Modification of the Terms and Conditions
The Company may modify the Terms and Conditions or Separate Terms and Conditions when the Company deems necessary, without providing prior notice to the Users. The modification will become effective once the modified Terms and Conditions or Separate Terms and Conditions are posted on an appropriate location within the website operated by the Company. Users shall be deemed to have granted valid and irrevocable consent to the modified Terms and Conditions or Separate Terms and Conditions by continuing to use the Service. Users shall refer to the Terms and Conditions on a regular basis when using the Service, since a separate notification regarding the modification to Terms and Conditions may not be provided.
4. Account
4.1. Users, when providing information about him/herself to the Company, shall provide genuine, accurate, and complete information while using the Service, and keep such information up-to-date at all times.
4.2. If User registers a password while using the Service, he/she shall exercise due care and responsibility in order for the password not to be used in an unlawful manner. The Company may treat all activities conducted with the password as activities that have been conducted by the holder of the password him/herself.
4.3. Any registered User to the Service may delete the Service and withdraw from using it at any time.
4.4. Users’ rights to use the Service shall expire when the Service has been deleted for any reason. All information cannot be retrieved even if Users have accidentally deleted the Service, and the Company asks Users to be aware of this.
5. Privacy Terms
5.1. The Company places its highest priority on the privacy of its Users.
5.2. The Company promises to protect the privacy and personal information of its users in accordance with its Privacy Policy.
5.3. The Company promises to exercise the utmost care and attention regarding its security measures for the continued security of any and all User information.
6. Provision of the Service
6.1. Users shall supply the mobile phone device, communication device and data connection necessary for using the Service under the Users’ own responsibility and at the Users’ own expense.
6.2. The Company reserves the right to modify or cease, at the Company’s own discretion, the whole or part of the Service at any time without any prior notice to the Users.
7. Business Partners’ Services
Contents or other services offered by other business partners cooperating with the Company may be included within the Service. The business partners bear all responsibility regarding such contents and/or services offered. Furthermore, such contents and services may be governed by the explicit terms and conditions etc., which are set accordingly by the business partners.
8. Content
The Company grants Users the non-transferable, non-re-licensable, non-exclusive license to use the Contents provided by the Company, only for the purpose of using the Service.
9. Restrictions (Refer to section 13)
Users shall not engage in the following when using the Service.
9.1. Activities that violate the law, court verdicts, resolutions or orders, or administrative measures that are legally binding.
9.2. Activities that may hinder public order or customs.
9.3. Activities that infringe intellectual property rights, such as copyrights, trademarks and patents, fame, privacy, and all other rights of the Company and/or a third party granted by the law or contract.
9.4. Activities that aid or encourage any activity stated in Clauses 1 to 3 above.
9.5. Other activities that are deemed by the Company to be inappropriate.
10. User Responsibility
10.1. Users shall use this Service at his/her own risk, and shall bear all responsibility for actions carried out and their results upon this Service.
10.2. The Company may take measures that the Company considers necessary and appropriate, if the Company acknowledges that a User is using the Service in a way which violates the Terms and Conditions. However, the Company shall not be responsible for correcting or preventing such violation towards Users or others.
10.3. In the case where the Company has suffered loss/damage or has been charged an expense (including but not limited to lawyer’s fees) directly or indirectly (including but not limited to cases where the Company has been sued for damages by a third party) due to the User violating applicable laws or the Terms and Conditions while using the Service, the User shall immediately compensate the Company upon its request.
11. The Company’s Exemption of Liability
11.1. The Company does not expressly or impliedly guarantee that the Service (including the Contents) are free from de facto or legal flaws (including but not limited to stability, reliability, accuracy, integrity, effectiveness, fitness for certain purposes, security-related faults, errors, bugs, or infringements of rights). The Company shall not be responsible for providing the Service with such defects.
11.2. The Company shall not be responsible for any damages inflicted upon Users in relation to the use of the Service. However, if the agreement (including but not limited to the Terms and Conditions) between the Company and Users regarding the Service shall be deemed as a consumer contract under the Consumer Protection Act in the Republic of China, then this exemption clause shall not be applied.
11.3. Notwithstanding the condition stated in clause 12.2 above, the Company shall not be responsible for any indirect, special, incidental, consequential or punitive damages (including but not limited to such damages that the Company or Users predicted or could have predicted) with respect to the Company’s contractual default or act of tort due to the Company’s negligence (except for gross negligence). The compensation for ordinary damages in respect to the Company’s contractual default or act of tort due to the Company’s negligence(except for gross negligence)shall be limited to the total amount of received fees from the User in the particular calendar month in which such damages occurred.
12. Notification and Contact
12.1. When the Company notifies or contacts Users regarding the Service, the Company may use a method that the Company considers appropriate, such as posting on the website operated by the Company. (https://www.klacci.com)
12.2. When Users notifies or contacts the Company in regard to the Service, Users shall use the user feedback form available on the APP’s “About APPKEY” option.
13. Governing Law and Jurisdiction
Where the Company has provided Users with a translation of the Traditional Chinese language version of the Terms and Conditions, the traditional Version will govern the relationship between Users and the Company. These Terms and Conditions Traditional Chinese language version will be governed by the laws of the Republic of China. Conflicts that arise from the Service or conflicts between Users and the Company related to the Service will be governed primarily under the exclusive jurisdiction of the District Court of Tainan.
Dated: December 14th, 2017.
